Privacy Policy
Published on March 22, 2022. Effective March 30, 2022.
This Privacy Policy explains how Mayvera ("Mayvera", "we", "our", or "us") collects, uses, and protects your personal information when you visit or interact with our website and related services (collectively, the “Service”).
By using our Service, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you interact with our website, we may collect personal information such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Account login information
- Order and purchase history
- Customer support communications
- Reviews, photos, and other content you submit
If you create an account with Mayvera, we may also store your profile information and preferences.
Payment Information
When you make a purchase, payment details are processed securely by third-party payment providers such as:
- Stripe
- PayPal
- Other supported payment processors
Mayvera does not store full payment card numbers on our servers.
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Device type and browser information
- Pages visited on our website
- Time spent on pages
- Referral website or source
This information helps us improve our website performance and user experience.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze user behavior
- Personalize marketing content
You may disable cookies through your browser settings, but some features of the Service may not function properly.
How We Use Your Information
Mayvera uses collected information to:
- Process and fulfill your orders
- Provide customer support
- Manage your account
- Improve our website and services
- Send order confirmations and updates
- Provide marketing and promotional communications
- Prevent fraud and ensure security
We may also use aggregated, anonymized data for analytics and business development.
Marketing Communications
With your consent, Mayvera may send:
- Promotional emails
- Product announcements
- Special offers
- SMS marketing messages
You can unsubscribe from marketing emails anytime using the unsubscribe link in our emails or by contacting us.
For SMS messages, you may opt-out by replying STOP to the message.
How We Share Your Information
We may share your information with trusted third parties including:
Service Providers
Companies that help operate our business, such as:
- Website hosting providers
- Payment processors
- Email and marketing platforms
- Analytics services
Advertising Partners
We may work with advertising platforms to deliver relevant advertisements based on your browsing behavior.
Legal Compliance
We may disclose information if required by law or to protect our rights, customers, or services.
Your Privacy Choices
You may:
- Update your account information
- Opt-out of marketing communications
- Request access to your personal data
- Request deletion of your data
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites or services.
Mayvera is not responsible for the privacy practices of those external websites.
Security
We implement technical and organizational safeguards to protect your personal information.
However, no online system can guarantee complete security.
Children's Privacy
Our services are not intended for children under the age of 13.
If we discover that we have collected personal information from a child under 13, we will delete it.
Changes to This Policy
Mayvera may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Email: support@mayvera.com
Phone: +1 (575) 210-4938